Privacy Policy

Effective Date:   01-10-2024

Introduction

Welcome to upskillearn.com ("Website"), owned and operated by Mount Rock Consulting CC ("Company," "we," "us," or "our"). We are committed to protecting your privacy and handling your data transparently. This Privacy Policy outlines our practices for collecting, using, and safeguarding information through our website and Learning Management System (LMS) software.

1. Information We Collect

We may collect the following types of information when you use our Website and services:

Personal Information: Name, email address, phone number, billing information, and any other information you provide when registering for our courses or subscribing to our services.
Usage Data: Information about your interaction with our Website and LMS, including IP address, browser type, and pages visited.
Device Information: Information about the device you use to access our services, such as the device's operating system.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage our online courses and services
To communicate with you about your courses, account, and support inquiries
To personalize your learning experience and improve our services
To process payments and prevent fraud
To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that support our Website and services, such as payment processors, LMS platforms, and marketing providers.
Legal Compliance: When required by law or to protect our rights, your safety, or others'.

4. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

Under South African law, you may have rights regarding your personal information, including:

Accessing your information
Requesting corrections or deletions
Objecting to certain processing activities
To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience on our Website. You can control cookie settings through your browser.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Mount Rock Consulting CC
5th Floor, Bloukrans Building, Lynnwood Bridge, Pretoria, 0081
Phone: 012 007 2572